|
Please note all the information below was correct at time of writing. If in doubt we suggest you contact Walt Disney World to clarify any situation or concern you may have. Tel : (voice) 407-824-4321 (TTY) 407-827-5141
You can also request a copy of Disney’s Guidebook for guests with Disabilities from Walt Disney World using the same telephone number shown above.
-------------------------------
Visual-Disabilities - Information for Guests With Visual Disabilities
Braille Guides - Braille guidebooks are available at Guest Relations in all four Theme Parks. These guides give Guests a general overview of the Theme Park. A refundable $25 deposit is required (must return item on the same day for refund).

Park Braille Maps - The four Theme Parks have installed park maps with Braille and large print to assist Guests with visual disabilities. The maps are located near each Park's Guest Relations lobby and near the main Tip Board area.
Audiotape Guides - Each Theme Park has cassette tapes that give Guests a sense of direction and a brief description of the attractions. Audio cassettes and portable tape players are available at Guest Relations in the Magic Kingdom® Park, Epcot®, Disney-MGM Studios and Disney's Animal Kingdom® Theme Park.
A refundable $25 deposit is required (must return item on the same day for refund).
There are two versions of these audio tapes:
The Audio Guide provides the Guest with a brief and general overview of the services available at the Walt Disney World Resort, as well as an orientation to the layout of the respective Park.
The Audio Tour provides the Guest with a detailed "guided" tour of the respective Park. It provides Guests with a specific route to follow, complete with distances between attractions and key stopping locations.
Mobility-Disabilities - Information for Guests With Mobility Disabilities Transportation
Many of the transportation systems at the Walt Disney World® Resort are accessible to Guests with disabilities. All bus routes are serviced by buses which are equipped to accommodate various types of wheelchairs within the following guidelines: The wheelchair must fit the wheelchair lift without being forced (some motorized chairs and ECVs are too wide or too long for the standard bus lift of 32" x 48"), and the wheelchair must be securely fastened in the wheelchair restraints.
Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a host or hostess at the watercraft dock for information and assistance.
Guests may access the Monorail system by proceeding up the entrance ramps, or using the elevators provided at Epcot®, Disney's Grand Floridian Resort & Spa, Disney's Contemporary Resort, and Disney's Polynesian Resort.
Wheelchairs - Guests may bring their own wheelchairs or rent one at any of the four Parks. Wheelchair rentals are available on a first-come, first-served basis. Rental wheelchairs may not be transferred from Park to Park.
A limited number of Electric Convenience Vehicles (ECVs) are also available on a first-come, first-served basis. Guests must be 18 years of age or older to rent ECVs, and quantities are limited. Guests should plan to arrive early. ECVs are available only on a same-day basis and may only be used in the Park where they are rented. ECVs will be held if Guests wish to leave and return to the same Park.
Guests planning to visit more than one Park on the same day should retain their wheelchair deposit ticket from the first Park they visit. This will enable them to obtain a replacement wheelchair or ECV on the same day, if available, at the next Park with no additional charge.
NOTE: Wheelchairs or ECVs may not be available at the second Park.
Courtesy Wheelchairs:- Complimentary wheelchairs are available for Guests with limited mobility, to travel to and from disability parking and the nearest wheelchair rental location. These wheelchairs can be easily identified by their blue seats, backrests and blue flags. Courtesy wheelchairs are not permitted for use inside the Theme Parks. Theme Parks Price :- $10.00 rental (wheelchairs) $35.00 rental + $5.00 deposit (ECVs)
Please note these prices do vary and increase with time so please check with Disney before you arrive.
Rental Locations:-
Magic Kingdom® Park * Frontier Trading Post in Frontierland® (replacement location) * Mickey's Gift Station at Ticket and Transportation Center (limited quantities) * Stroller and Wheelchair shop inside Main Entrance (also rents ECVs) * Tinkerbell's Treasures in Fantasyland® (replacement location) * Tomorrowland Arcade (replacement location)
Epcot® * Gift Stop just outside Main Entrance (limited quantities) * Glas und Porzellan in Germany Pavilion (replacement location) * International Gateway (also rents ECVs) * Stroller and Wheelchair location inside Main Entrance (also rents ECVs)
Hollywood Studios® * Oscar's Super Service inside Main Entrance (also rents ECVs) * Tatooine Traders at Star Tours (replacement location) * The Writer's Stop (replacement location)
Disney's Animal Kingdom® Theme Park * Creature Comforts (replacement location) * Garden Gate Gifts inside Main Entrance (also rents ECVs) * Mombasa Marketplace (replacement location) * Outpost (limited quantities)
Disney's Blizzard Beach Water Park A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No strollers or ECVs.
Disney's Typhoon Lagoon Water Park A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No strollers or ECVs.
Downtown Disney® Marketplace and Pleasure Island Price: Wheelchairs: $10.00 per day + $250 credit card imprint deposit ECVs: $35.00 per day + $5.00 deposit + $500 credit card imprint deposit
Rental Locations: * Marketplace: Guest Services (wheelchairs and ECVs) * Pleasure Island: DTV (wheelchairs only) * Westside: AMC Guest Services (wheelchairs only)
Disney 's Wide World of Sports® Complex A limited number of wheelchairs are available at the turnstiles with "no charge."
No electric convenience vehicles are available.
Resorts - Wheelchairs are available in limited numbers for Walt Disney World® Resort Guests at each Resort. Contact Guest Services or the Front Desk for assistance. A $315 deposit will be held on the Guest room account charged only if the wheelchair is not returned. Guests wishing to guarantee the use of a wheelchair throughout their stay should contact local area rental companies to make arrangements.
ACCESS - Methods of accessibility vary from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.
Certain attractions require Guests to transfer from their wheelchairs to ride a system either by themselves or with the assistance of a member of their party. Walt Disney World® Resort hosts and hostesses are not permitted to physically assist Guests in transferring from their wheelchairs.
Auxiliary Entrance Limitations - Some attractions have auxiliary entrances for Guests with disabilities. These are intended to offer Guests in wheelchairs or with service animals a more convenient entrance to the attraction. Auxiliary entrances are not intended to bypass waiting lines. Guests with disabilities and up to five members of their party may enter through these entrances. The rest of the party should use the main entrance
Parade Route and Show Areas - Parade routes and some show areas have designated viewing areas for Guests with disabilities. These areas are provided for Guest comforts and are filled on a first-come, first-served basis. Guests should plan to arrive early, as space is limited. Be advised that most areas along our parade routes are accessible to guests with disabilities. Due to Guest demand, viewing spaces cannot be reserved or guaranteed. Parties larger than six will be asked to separate and reunite afterwards. Guest Relations can provide information on show times and other special events on the day of each visit.
Mainstream Queues - The Walt Disney World® Resort strives to provide mainstream access whenever possible; that is, all Guests utilize the main entrance to the attraction. However, accessibility varies from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.
Attractions providing mainstream queue access include:
Magic Kingdom® Park * Ariel's Grotto * Astro Orbiter * Buzz Lightyear's Space Ranger Spin * Donald's Boat * Judge's Tent * Mickey's Country House * Mickey's PhilharMagic * Mike Fink Keelboats (seasonal) * Minnie's Country House * Pirates of the Caribbean * Space Mountain® * Splash Mountain® * Stitch's Great Escape!™ * The Barnstormer at Goofy's Wiseacres Farm * "The Enchanted Tiki Room Under New Management" * The Hall of Presidents * The Magic Carpets of Aladdin * The Many Adventures of Winnie the Pooh * The Timekeeper (seasonal) * Tomorrowland® Indy Speedway * Toontown Hall of Fame * Walt Disney's Carousel of Progress (seasonal)
Epcot® * FUTURE WORLD Imagination!: All Attractions * Innoventions East * Innoventions West * Mission: SPACE * Test Track * The Living Seas: All Attractions * The Land: All Attractions * Universe of Energy: "Ellen's Energy Adventure" * Wonders of Life: All Attractions (seasonal) * WORLD SHOWCASE China: "Reflections of China" * France: "Impressions de France" * FriendShip Boats * Norway: Maelstrom * The American Adventure: "The American Adventure"
Hollywood Studios® * Disney-MGM Studios Backlot Tour * Fantasmic! * Lights, Motors, Action!™ Extreme Stunt Show * Muppet*Vision 3D * Playhouse Disney - Live On Stage! * Rock 'n' Roller Coaster® Starring Aerosmith * Sounds Dangerous - Starring Drew Carey * Star Tours * The Great Movie Ride * The Magic of Disney Animation * "The Twilight Zone Tower of Terror™" * Voyage of the Little Mermaid * Walt Disney: One Man's Dream * Who Wants To Be A Millionaire - Play It!
Disney's Animal Kingdom® Theme Park * Caravan Stage: "Flights of Wonder" * DINOSAUR * Grandmother Willow's Grove: "Pocahontas and Her forest friends" * It's Tough To Be A Bug * Kali River Rapids * Kilimanjaro Safaris * Lion King Theater: "Festival of the Lion King" * Maharajah Jungle Trek * Primeval Whirl * Theater in the Wild: "Tarzan Rocks!" * The Boneyard * TriceraTop Spin
Magic Kingdom® Park Guests may enter and enjoy these attractions in a wheelchair or ECV: * Ariel's Grotto * Castle Forecourt Stage: "Cinderellabration" * Country Bear Jamboree * Donald's Boat * Fairytale Garden * Frontierland® Shooting Arcade * Galaxy Palace Theater (seasonal) * Judge's Tent * Jungle Cruise * Liberty Square Riverboat * Mickey's PhilharMagic * Mickey's Country House * Minnie's Country House * Shrunken Ned's Jungle Boats * Toontown Hall of Fame * "The Enchanted Tiki Room Under New Management" * The Hall of Presidents * The Timekeeper (seasonal) * Tomorrowland Arcade * Walt Disney's Carousel of Progress (seasonal)
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions: * Buzz Lightyear's Space Ranger Spin * "it's a small world" * Stitch's Great Escape!™ * The Magic Carpets of Aladdin * The Many Adventures of Winnie the Pooh * Tom Sawyer Island * Walt Disney World Railroad
Attractions requiring Guests to transfer from their wheelchair to board the attraction include: * Astro Orbiter * Big Thunder Mountain Railroad * Cinderella's Golden Carousel * Dumbo the Flying Elephant * Mad Tea Party * Main Street Vehicles * Mike Fink Keelboats (seasonal) * Mad Tea Party * Peter Pan's Flight * Pirates of the Caribbean * Snow White's Scary Adventures * Space Mountain® * Splash Mountain® * Swiss Family Treehouse * The Barnstormer at Goofy's Wiseacre Farm * The Haunted Mansion * Tomorrowland® Indy Speedway
Epcot® - Guests may enter and enjoy these attractions in a wheelchair or ECV: * Mexico: Art of Mexico Gallery * Japan: Bijutsu-kan Gallery * Wonders of Life: Cranium Command (seasonal) * Wonders of Life: "Goofy about Health" (seasonal) * Wonders of Life: "The Making of Me" (seasonal) * China: "Dragon: Ruler of Wind and Waves" Gallery * China: "Reflections of China" * Imagination: "Honey, I Shrunk the Audience" * Imagination: Journey Into Your Imagination with Figment * France: "Impressions de France" * Innoventions East & West * Canada: O Canada! * Norway: Stave Church Gallery * The American Adventure: The America Gardens Theatre * The American Adventure: The American Adventure * The Land: The Circle of Life * The Living Seas: All Attractions * Morocco: "Treasure of Morocco"
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions: * Universe of Energy: "Ellen's Energy Adventure" * Mexico: El Rio del Tiempo in Mexico * The Land: Living with the Land
Attractions requiring Guests to transfer from their wheelchair to board the attraction include: * Wonders of Life: Body Wars (seasonal) * Norway: Maelstrom * Mission: SPACE * Spaceship Earth * Test Track * The Land: Soarin'™
Hollywood Studios® Guests may enter and enjoy these attractions in a wheelchair or ECV: * ABC Sound Studio * "Beauty and the Beast" at the Theater of the Stars * Disney-MGM Studios Backlot Tour * Fantasmic! * "Honey, I Shrunk the Kids" Movie Set Adventure * Indiana Jones Epic Stunt Spectacular * Muppet*Vision 3D * Lights, Motors, Action!™ Extreme Stunt Show * Playhouse Disney - Live On Stage! * The American Film Institute Showcase * Voyage of the Little Mermaid * Walt Disney: One Man's Dream * Who Wants To Be A Millionaire - Play It!
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions: * The Great Movie Ride * The Magic of Disney Animation
Attractions requiring Guests to transfer from their wheelchair to board the attraction include: * Rock 'n' Roller Coaster® starring Aerosmith * Star Tours * "The Twilight Zone Tower of Terror™"
Disney's Animal Kingdom® Theme Park Guests may enter and enjoy these attractions in a wheelchair or ECV: * Caravan Stage: "Flights of Wonder" * Cretaceous Trail * Conservation Station * DINOSAUR * Discovery Island Trails * Fossil Fun Games * Grandmother Willow's Grove: "Pocahontas and Her Forest Friends" * It's Tough To Be A Bug * Lion King Theater: "Festival of the Lion King" * Maharajah Jungle Trek * Pangani Forest Exploration Trail * Theater in the Wild: "Tarzan Rocks!" * The Boneyard * TriceraTop Spin * Wildlife Express
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at this attraction: * Affection section in Rafiki's Planet Watch * Kilimanjaro Safaris * TriceraTop Spin
Attractions requiring Guests to transfer from their wheelchair to board the attraction include: * DINOSAUR * Primeval Whirl * Kali River Rapids
Hearing-Disabilities - Information for Guests With Hearing Disabilities
ASSISTIVE LISTENING DEVICES - Assistive Listening Systems utilize a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. Receivers are available at Guest Relations lobbies in all four Theme Parks. A refundable $25 deposit is required (must return item on the same day for refund).
Assistive Listening Systems are available at:
Magic Kingdom® Park Castle Forecourt Stage: "Cinderellabration" Country Bear Jamboree Galaxy Palace Theater (seasonal) Judge's Tent at Mickey's Toontown Fair Jungle Cruise Mickey's PhilharMagic Stitch's Great Escape!™ Sunny Eclipse at Cosmic Ray's Starlight Cafe "The Enchanted Tiki Room Under New Management" The Hall of Presidents The Timekeeper (seasonal) Walt Disney's Carousel of Progress (seasonal)
Epcot® The American Adventure: The American Adventure America Gardens Theatre Wonders of life: Cranium Command (seasonal) Wonders of life: "Goofy About Health" (seasonal) Wonders of life: "The Making of Me" (seasonal) Universe of Energy: "Ellen's Energy Adventure" Germany: Biergarten Imagination: "Honey, I Shrunk the Audience" France: "Impressions de France" Innoventions East and West (certain attractions) Norway: Maelstrom Theater Canada: O Canada! China: "Reflections of China" Sea Base Alpha (certain attractions) Test Track (briefing room only) The Land: The Circle of Life The Living Seas: Theaters
Hollywood Studios® Theaters of the Stars: "Beauty and the Beast"- Live on Stage Fantasmic! Indiana Jones Epic Stunt Spectacular! Lights, Motors, Action!™ Extreme Stunt Show Muppet*Vision 3D Playhouse Disney - Live On Stage! Sci-Fi Dine-In Theater Restaurant Sounds Dangerous - Starring Drew Carey The Magic of Disney Animation Voyage of the Little Mermaid Who Wants To Be A Millionaire - Play It! Walt Disney: One Man's Dream (theater only) Disney's Animal Kingdom® Theme Park Rafiki's Planet Watch: Certain attractions DINOSAUR (pre-show only) Lion King Theater: "Festival of the Lion King" Caravan Stage: "Flights of Wonder" "It's Tough To Be A Bug!" Kilimanjaro Safaris Grandmothers Willow's Grove: "Pocahontas and Her Forest Friends" Theater in the Wild: "Tarzan Rocks" Wildlife Express
Handheld Captioning - This portable captioning system uses a wireless handheld receiver to display text in locations where fixed captioning systems are impractical, such as moving attractions. Receivers are available through Guest Relations and require a $100 refundable deposit (must return item on the same day for refund).
Handheld Captioning is currently available at the following locations:
Magic Kingdom® Park Cinderellabration Buzz Lightyear's Space Ranger Spin "it's a small world" Jungle Cruise "Peter Pan's Flight" Pirates of the Caribbean Snow White's Scary Adventures Stitch's Great Escape!™ "The Enchanted Tiki Room Under New Management" The Haunted Mansion The Many Adventures of Winnie the Pooh Tomorrowland® Transit Authority Walt Disney World Railroad
Epcot® Universe of Energy: "Ellen's Energy Adventure" Imagination: Journey into Imagination with Figment Mexico: El Rio del Tiempo The Land: Living with the LandNorway: Maelstrom (ride portion only) Spaceship Earth Test Track (Briefing Room only) Wonders of Life: Cranium Command (pre-show only) Goofy About Health (seasonal)
Hollywood Studios® Beauty and the Beast - Live on Stage Hollywood Studios Studios Backlot Tour The Great Movie Ride Playhouse Disney-Live on Stage Sounds Dangerous - Starring Drew Carey Walt Disney: One Man's Dream Disney's Animal Kingdom® Theme Park Kilimanjaro Safaris Lion King Theater: "Festival of the Lion King" Grandmother Willow's Grove: "Pocahontas and Her Forest Friends" Conservation Station: Rafiki's Planet Watch Presentation Theater in the Wild: "Tarzan Rocks!" Wildlife Express
NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
Sign Language - If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days' notice. However, interpreted performances are currently available on a rotating basis as follows:
Hollywood Studios® : Sundays, Wednesdays Magic Kingdom® Park: Mondays, Thursdays Epcot®: Tuesdays, Fridays Disney's Animal Kingdom® Theme Park: Saturdays
Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 (voice) or (407) 827-5141 (TTY). Guests who request this service will be contacted prior to their visit with an appropriate show schedule.
Arrangements can be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.
Reflective Captioning - Reflective Captioning is available at many theater-type attractions at the Walt Disney World® Resort. This technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guest. To utilize this system, Guests should contact a host/hostess at the attraction.
Reflective Captioning is available at the following locations:
Magic Kingdom® Park Country Bear Jamboree Mickey's PhilharMagic The Hall of Presidents The Timekeeper (seasonal)
Epcot® Wonders of Life: Cranium Command (seasonal) Wonders of Life: "The Making of Me" (seasonal) Imagination: "Honey, I Shrunk the Audience" France: "Impressions de France" Norway: Maelstrom Theater Canada: "O Canada!" The American Adventure: The American Adventure The Land: The Circle of Life The Living Seas: Theaters China: "Reflections of China" Disney-MGM Studios Fantasmic! Muppet*Vision 3D The Magic of Disney Animation: Theater Voyage of the Little Mermaid Walt Disney: One Man's Dream Theater
Disney's Animal Kingdom® Theme Park "It's Tough To Be A Bug!"
NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
Telephones - Pay phones equipped with amplified handsets are widely available throughout the Walt Disney World® Resort. Pay phones equipped with a Text Typewriter are also available. Theme Park locations are listed in the Park Guidemaps as well as the Guidebook for Guests with Disabilities.
VIdeo Captioning - Caption-ready monitors have a "CC" symbol and can only be activated by remote control. These remote control Activators are available at Guest Relations inside all four Theme Parks and require a $25 refundable deposit (must return item on the same day for refund). Handheld captioning receivers also contain an Activator.
Video Captioning is currently available at:
Magic Kingdom® Park Mickey's Toontown Fair Judges Tent Stitch's Great Escape!™ Walt Disney's Carousel of Progress (pre-show only) The Timekeeper (queue only; seasonal)
Epcot® The Land: Soarin'™ (pre-show only) Imagination: "Honey, I Shrunk the Audience" (pre-show only) Innoventions (certain attractions) Mission: SPACE The Living Seas: Sea Base Alpha - several locations Test Track: Briefing Room pre-show & Dreamchaser post-show Wonders of Life: Coaches' Corner (seasonal) Wonders of Life: Frontiers of Medicine (seasonal) Wonders of Life: Body Wars (pre-show only) (seasonal)
Hollywood Studios® Disney-MGM Studios Backlot Tour (queue ramp and prop warehouse only) Muppet*Vision 3D (pre-show only) Playhouse Disney - Live On Stage! (queue only) Star Tours (Boarding area only) "The Twilight Zone Tower of Terror™" (pre-show only) Disney's Animal Kingdom® Theme Park Rafiki's Planet Watch: Look In Labs DINOSAUR (pre-show only) Kilimanjaro Safaris (pre-show only)
Written Aids - A pad of paper and pens/pencils are readily accessible at each location for Cast Members to utilize, if necessary, to communicate with Guests. Cast Members with abilities in Sign Language can be identified with the appropriate language pin. Guest Assistance Packets containing dialogue, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attractions.
Buy your discount Disney World Tickets and more Now through us at :- www.Attractionticketcenter.com |